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Posted by JimHarrer
JimHarrer
Jim Harrer is a successful start-up CEO, turnaround CEO, interim CEO and an expe
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on Monday, 30 January 2012 in Education

Steve Blank (Videos) on the topic Customer Development for startups.

Steve Blank on Customer Development, with additional comments by Eric Ries.

This is from 2009, but it is still very relevant today.

Steve Blank, founder of E.piphany, author of Four Steps to the Epiphany, and creator of Customer Development methodology (slides). Steve will speak about Speed & Tempo for Startups, a discussion about decision-making.

Steven Gary Blank is a retired serial entrepreneur with over thirty years of experience in high technology companies and management. He teaches entrepreneurship at both Stanford and UC Berkeley, and his Google Tech talk The Secret History of Silicon Valley (video) is one of the definitive views on early Silicon Valley innovation (updated clip from Computer History Museum).

You can find more on Customer Development by visiting http://SteveBlank.com

Part 1

Part 2

Part 3

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Jim Harrer is a successful start-up CEO, turnaround CEO, interim CEO and an experience change management practitioner. In 1986, Jim founded Mustang Software to develop a line of modem communication software. In 1994 he took that company public (NASDAQ:MSTG), only to be crushed by the World Wide Web in late 1995. Jim reinvented the company in 1997 by creating a new email response management system called Mustang Message Center for companies like Nordstrom, Dow Jones, Carnival Cruise Lines, and others. In 2000 the company was acquired for $290m. Jim later went on to become the turnaround CEO for Web Associates, Starbase (NASDAQ:SBAS) and Alchemy Solutions while squeezing in the EventMingle startup from 2005 to 2010. Jim blogs about Startups, Turnarounds and other interesting things when he's not writing for VentureBox. You can follow him at JimHarrer.com

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