Steve Blank on Customer Development, with additional comments by Eric Ries.

This is from 2009, but it is still very relevant today.

Steve Blank, founder of E.piphany, author of Four Steps to the Epiphany, and creator of Customer Development methodology (slides). Steve will speak about Speed & Tempo for Startups, a discussion about decision-making.

Steven Gary Blank is a retired serial entrepreneur with over thirty years of experience in high technology companies and management. He teaches entrepreneurship at both Stanford and UC Berkeley, and his Google Tech talk The Secret History of Silicon Valley (video) is one of the definitive views on early Silicon Valley innovation (updated clip from Computer History Museum).

You can find more on Customer Development by visiting http://SteveBlank.com

Part 1

Part 2

Part 3